Client Portal Updated

The Client Portal gives our clients an easy way to interact with our engineers. Some of the features recently implemented include:

• Trouble Tickets. We have switched to a new trouble ticket and task-management system. This provides a simplified, and unified, way of reporting engineering issues and requesting service. The back-end task management systems insures that nothing "falls through the cracks", as every trouble ticket submitted is assigned to an engineer, and prioritized based on the severity of the problem.
  
• Broadcast Sciences Virtual Desktop (BSVD). Via BSVD, Broadcast Sciences engineers can access clients' computer-based systems remotely, and securely. This gives us the ability to fix many problems with automation systems, servers, production workstations, and even administrative computers without the added delays and expense of making a site visit.
  
• Coming Soon - Document Library. Current clients will have access to a variety of materials specific to their facility, such as copies of log sheets, public file documents, authorizations, equipment manuals, equipment test reports, and other reference materials.
  
• And much more!

Employment Opportunities

We currently have several engineering positions open. Please visit the Society of Broadcast Engineers chapter 18 web site for job descrptions: http://www.sbe18.org/jobs.htm